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Business

What I Got Wrong This Year

Dec 22, 2025

•

5 min read

What I Got Wrong This Year

Growth forced a rethink

Tailor Hartman
Tailor Hartman

Accounting

+1

You're doing way too much

Dec 5, 2025

•

6 min read

You're doing way too much

The one thing every CAS firm gets wrong.

Tailor Hartman
Tailor Hartman

Accounting

+1

Give Their Mind Back

Nov 21, 2025

•

6 min read

Give Their Mind Back

Reduce the cognitive load or lose the client.

Tailor Hartman
Tailor Hartman

Business

The most dangerous mindset in accounting

Oct 27, 2025

•

6 min read

The most dangerous mindset in accounting

The firms that thrive next year won’t do things the same way as last year.

Tailor Hartman
Tailor Hartman

Business

I was wrong about referrals

Sep 26, 2025

•

8 min read

I was wrong about referrals

Why your network is the most scalable system you’re not investing in.

Tailor Hartman
Tailor Hartman

Business

The Hidden Cost of Zero Churn

Sep 15, 2025

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6 min read

The Hidden Cost of Zero Churn

Three and a half years of “perfect” churn almost stalled our growth.

Tailor Hartman
Tailor Hartman

Accounting

+1

The Art of Client Stickiness

Aug 15, 2025

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8 min read

The Art of Client Stickiness

The secrets to keeping clients for life

Tailor Hartman
Tailor Hartman

Accounting

+1

Clients Remember the Piñata, Not the Spreadsheet

Aug 1, 2025

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7 min read

Clients Remember the Piñata, Not the Spreadsheet

Most firms deliver data. Great ones deliver an experience.

Tailor Hartman
Tailor Hartman

Accounting

+1

Why selling less landed me better clients

Jul 18, 2025

•

5 min read

Why selling less landed me better clients

This is how I got strangers to trust me (and pay me more)

Tailor Hartman
Tailor Hartman

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